FAQ
Frequently Asked Questions
What is a Silent Disco?
A Silent Disco, also known as a Silent Rave, is an event where participants dance to music using wireless headphones instead of a traditional speaker system. Each person wears a pair of headphones, and can choose between multiple channels, each offering a different genre or playlist.
How does a Silent Rave work?
Participants receive wireless headphones that connect to transmitters broadcasting the music. You can switch between channels to find the music that suits you best.
What are the unique benefits of a Silent Disco?
Silent Discos offer noise control, personalized music experiences, enhanced social interaction, and are generally healthier for your ears. The Silent Rave have created unique activities that can be done with the equipment.
How long do the headphones last on a single charge?
Our headphones are rechargeable and typically last around 9 hours on a full charge.
How far is the range of the system?
Our transmitters have a range of up to 800 metres.
Can I rent the equipment for multiple days?
Yes, we offer daytime, overnight as well as multi-day rentals and include chargers at varying rates.
How does the music work?
We provide three transmitters and Aux cables which simply plug into the headphone jack of any device, such as a DJ deck, laptop, iPad/tablet, phone, iPod, etc. You provide the music devices! Please note, if you have a new iPad or iPhone without a headphone port, you will need to have your own Apple Lightning to 3.5mm Headphone Jack Adapter to plug into your phone, to enable connection to our Aux cable. While we often have these in our kit, we canot gurantee it will work with your device models.
Can I use my own music?
Absolutely! You can connect your own devices to our transmitters, as long as they have a standard 3.5mm headphone jack or RCA output.
Do you provide staff or entertainers for the event?
Yes, we can book DJs, MCs, and other entertainers to enhance your event.
What is the service area for The Silent Rave?
We cover events in Sydney, Melbourne, Brisbane, and Canberra. Different delivery fees may be included in your quote due to distances.
How do I book The Silent Rave for my event?
You can book online through our website or contact us directly for a custom quote.
What is your environmental policy?
We are committed to minimal environmental impact by using solar-charged equipment and running leave-no-trace events.
What are your pick-up and delivery options?
All equipment can be picked-up from and dropped back to Silent Rave’s pickup location in North Beach. We offer a delivery service for bookings over 50 headphones for a fee based on your location. For this option, please get in contact with us before booking.
How do I set up the silent disco equipment?
Our system is extremely quick and easy to set up – it’s literally ‘plug in and play’. You can find our Setup Guide online and can offer a demo of how to set-up at the time of pick-up or delivery. Set-up options are available for community and corporate events on request.
What type of headphones do you supply?
Our wireless headphones offer up to three different channels simultaneously, each channel with its own LED color (green, blue, and red). The beauty of three playlists of music at any one time means each person can change the music they are dancing to as they please – as well as personal control of their own volume.
What do I do after the event?
To ensure we can continue providing everyone with awesome Silent Rave disco equipment, we simply request that all equipment is checked and packed back into the Silent Rave storage crates provided. You must be available on your nominated phone number to confirm collection of equipment or delivery back to Silent Rave. An agreed timeframe will be provided by Silent Rave ahead of your event.
What happens if a headphone is lost or damaged?
There is a standard fee of $65 per headphone that is lost or damaged.
What happens if the equipment is damaged during hire?
We understand that accidents sometimes happen, however if headphones or other equipment is damaged making them unusable or lost during your event you will be liable for the replacement cost.
What precautions are in place due to COVID-19?
We ensure all equipment (headphones, transmitters, and crates) have been cleaned prior to each hire. Our staff have also completed the AHA Hospitality and Tourism COVID-19 Hygiene course and follow these guidelines in the preparation of all equipment. A COVID Safety Plan is also emailed with each booking with further information and advice.
Can I extend my hire period?
Yes, you can extend your hire period, subject to availability. Just get in touch with us as soon as possible to check if the equipment is available for the extended period.
Is there a minimum or maximum number of headphones I can hire?
There is no strict minimum, but we recommend hiring at least 10 headphones to get the best experience. Our packages start at up to 20 headsets. We can cater to events of most sizes, from small parties to large festivals, with hundreds of headphones available.
Can I hire additional equipment, like lights or a smoke machine?
Yes, we offer additional equipment like lights, smoke machines, microphones, mixers and photo booths to make your event even more memorable. Please let us know your requirements when booking.
How do I handle technical issues during the event?
We provide a comprehensive guide with troubleshooting tips along with your equipment. Our support team is also available by phone to assist with any technical issues during your event.